1 hour ticket response
We are focused on providing a rapid and adequate answer to every ticket sent by a user. Our knowledgeable help desk support staff representatives will examine your situation and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tickets. In reality, the average ticket response time has proved to be 20 minutes.
A Premium–Quality Client Support Service
We’ve got a team of web hosting support techs who are ready to answer all your inquiries anytime you require assistance. The vast majority of our customer care staff representatives have several years of experience in the shared website hosting sphere, which suggests that you can always rely on prompt and elaborate answers to your inquiries.
An Intuitive Help Center Section
In the Online Control Panel you can find an easy–to–browse Help section where you can get quick tips on how you can use our services. You can see the answers to your inquiries in the F.A.Q. database, see more tips in the web hosting account management articles or check out our step–by–step video tutorials.