A 99.9% Server Uptime
The main advantage of building your very own shared website hosting system is that you don’t have to be worried about compatibility – you set up a given set of software tools in such a manner as to be compatible with a defined set of hardware parts. The result is something far more stable and dependable, since there are fewer potential chances of failure. We have set up our cloud hosting system using time–tested hardware parts as well as a significantly modified version of SELinux in an attempt to create a totally safe and secure environment for your personal web sites.
Because of this, with each of our shared website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is important that you also build your own network infrastructure. That’s the reason why we set up a custom internal network in all our data center facilities. Relying on world–class Juniper switches and routers, our internal network allows for blazing–fast data transmission speeds and is completely redundant.
Therefore, you will take advantage of a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, irrespective of which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your money at stake, you can’t feel really safe. That’s why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel satisfied with our service or in case you want to use a more robust hosting solution, like a Linux VPS plans or a dedicated servers – we’ll give you a full refund, with no secret costs or refund charges.
24/7 Technical Support
In case you have a web hosting firm, your tech support engineers are of highest importance. This is the reason why we’ve mindfully handpicked a very proficient team of technicians, each with many years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All customer service inquiries are answered in less than one hour and our average support ticket response time is under 20 minutes!