Phone Support in Shared Website Hosting
If you decide to buy one of our shared website hosting, you can speak with our customer support team over the phone for 14 hours per day. We can assist you in choosing the proper plan for your sites since we realize that it is better to discuss these issues with a live person. If you already own an account, we will assist you with any sales/billing questions as well as general matters, even with some technical situations that do not involve too much time or escalation to an administrator because it will be more appropriate to open a support ticket for time-consuming troubles in order to have all the correspondence in a single place. We now have phone numbers in the United States, Great Britain and Australia, so you can call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Servers
If you want additional info regarding the semi-dedicated hosting plans that we offer, you have the option to call some of the three support lines that we have across the globe - in the United States of America, the UK and Australia. In this way, you are able to check in advance whether our services will be suitable for your websites. If you're already our client and you've got a semi-dedicated account, you're able to get in touch with us over the phone for 14 hours every day about any type of billing or common matters. For entirely tech troubles you will need to use our ticketing system to get in touch with our technical support as someissues simply need longer time to be dealt with, but we will help you over the phone with a lot of minor technical problems as well, saving you efforts and time.