When your web hosting supplier supplies live chat support, you'll be able to talk with a representative live and learn helpful information or get an issue resolved promptly. The basic advantage of using chat rather than calling to talk with a live person is that you need just a computer with access to the web, so that you will not pay any fees in case you are in a different country or state. What's more, it'll be easier to copy and paste information like domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other party over the phone. The live chat is also a faster solution to contact your website hosting provider's support crew compared to using a ticketing system. Last, but not least, in case some trouble requires a little more time to be resolved, you are able to do something else entirely while you wait for support on the live chat, so that you will not waste time - something that is impossible if you are on the telephone.

Live Chat Support in Shared Website Hosting

We provide a live chat assistance service for all of the shared website hosting that we offer and we will support you with almost everything in real time. In case you don't have an account with us yet, we're able to provide you with more info about the packages so as to help you to choose the most appropriate plan. In case you are a current customer, we are able to help you with any general or billing matter in addition to with multiple common tech troubles, for example an e-mail address setup in a desktop email client. In case you cannot give us a call for some reason or you're in a country where we do not have a local telephone number, our live chat is the best option to get in touch with us. Certainly, some troubles need longer time to investigate and test, therefore you'll have to open a support ticket to our technicians, however, we can save your time and assist you with various troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is available every day, even on weekends and holidays. It's one of the best ways to find out more information about our semi-dedicated hosting plans if you don't have an account yet or to get some problem resolved in case you're a customer and our support agents will assist you quickly regardless of the time of the day you join the chat. In case you are unsure which plan is more appropriate for your websites, in case you need a piece of advice whether you need a specific upgrade and how to order it or in case you experience troubles setting up an email account on your machine, you're able to get in touch with us and we will provide you with the necessary details instantly. Our live chat is available even after our telephone lines go off for the day, which means that if you have an account here, you can be sure that you will always benefit from prompt help with any question or issue that shows up.