Service Uptime Guarantee in Shared Website Hosting
We guarantee 99.9% network uptime for each shared website hosting account on our servers. We take advantage of an avant-garde cloud Internet hosting platform where each and every part of the website hosting service is addressed by a separate group of web servers, therefore if one server fails, the other ones within the cluster will take over right away. The cloud platform also minimizes the overall load substantially, so the web hosting service is considerably more stable compared to a service by which everything runs on only one machine and your Internet sites are going to perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your internet sites will stay online no matter what. Software and hardware firewalls ensure the adequate functioning of your servers in the case of DDoS attacks whereas in the case of any software trouble, we have professionals keeping track of the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
When you buy a semi-dedicated server package through us, you will enjoy a guaranteed 99.9% uptime. Your account will be created on a cutting-edge cloud web hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, e-mail messages, stats and databases are all addressed by their own sets of servers, so even if there is a trouble with one web server, your websites will not be affected in the slightest. This enables us to offer you a way more stable website hosting service compared to companies which run everything on a single web server where a problem with a single service can take the entire server down. To prevent infrastructure complications, our data centers use multiple Internet providers and powerful diesel generators, so whatever happens, the servers will keep running with no disruptions and your websites will remain up and running. Any software problems will be dealt with immediately by our competent team of administrators which monitor all web servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel-powered backup generators. We also use new hardware for the physical servers where the VPS accounts are created to prevent any possibility of hardware failure and each and every part has been tested substantially. The security of your information is guaranteed by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your Internet sites shall be working basically without any interruptions. Our knowledgeable admins will resolve immediately any software issue that could surface, so even if there's a problem with a different VPS server account on the physical server, your VPS isn't going to be affected. The hosting server uptime is listed on our internet site and not hidden in our Terms of Service simply because we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, what offline software and / or script-driven applications you install on it or when you reboot it, we can make certain that it will be accessible no less than 99.9% of the time. Your machine is going to be located in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and redundant Internet providers, so no outages or any other infrastructural difficulties will affect the proper operation of your web sites at any time. Our qualified crew of system administrators will ensure that if your server stops for some reason, it'll be rebooted quickly. To avoid any chance of breakdowns, we are going to give you a web server with new and carefully tested hardware components to ensure that all of your websites are operational no matter what.