Extensive Online Documentation in Shared Website Hosting
If you have bought your very first shared website hosting account from our company or have migrated your website over to us, you will get familiar with our services and our in-house developed Hepsia hosting Control Panel before you know it thanks to the fact that we have compiled a detailed online knowledge base where you can find all the info that you may ever need – both general info in regard to the hosting service as a whole and more concrete info about the different features that you can use and the complications that you might bump into. The articles themselves are located in two places. The whole article list is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in each and every Control Panel section as well. You can discover how to accomplish more or less everything, from enabling an .htaccess file to managing a mailing list, and all the articles feature comprehensive instructions, so you’ll never become bewildered because of an unclear text. Needless to say, in case you bump into a more specific problem and you cannot find anything about it in our knowledge base, you can contact our customer care staff 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature a comprehensive online article repository where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve compiled it on the basis of the feedback that we’ve gathered from our customers throughout the years and, as a consequence, our articles touch upon specific issues that you could come across and include the fastest means of correcting them, for instance getting an HTTP 500 error message or not being able to send email messages from your desktop PC although you have the correct settings. The articles are available in each and every section of the Control Panel and you can access them at any given moment. They can help you increase your knowledge not only about our services, but also about the hosting realm as a whole, as they contain how-to guides and general info such as what cron jobs or file access permissions are.